Pep Boys has completed a full renovation of its service center at Plaza del Sol in Bayamón, Puerto Rico, the first finished project under a two-year investment plan to modernize its operations and facilities on the island. The company will hold a reopening event on Thursday, November 12, from 1:00 PM to 5:00 PM, for customers, business partners, community leaders and company representatives.
The work included a modernized façade and an updated reception area with a more spacious waiting room, changes the company says are meant to streamline service and make customers more comfortable. Patricia Sánchez, marketing manager for Pep Boys in Puerto Rico, said that over the past two years the company has invested significantly in its Puerto Rico operations and looks forward to remaining part of the communities it serves.
Josué Rivera-Nieves, market director for Pep Boys in Puerto Rico, said Puerto Rico is more than a market to the company and is home to its employees, customers and Pep Boys family. Improvements are also planned for the service centers in Altamira, Trujillo Alto, Hatillo and Humacao. Pep Boys currently operates 31 service centers in Puerto Rico.
Founded in 1921 by U.S. Navy veterans Manny, Moe and Jack, the chain has nearly 800 locations across the United States and Puerto Rico and employs technicians certified by the National Institute for Automotive Service Excellence (ASE).