On a typical morning this week about 3,571 of LUMA’s customers were without service at 6:00 AM — the middle reading of 7 mornings (Sep 14–Sep 20), out of about 1.47 million. One morning carried the week: Sep 17, when 15,061 customers were out — about four times a typical morning, led by the Carolina region.
Most mornings this week, LUMA’s 6 AM readings showed a typical outage count of 3,571 customers out of about 1.47 million — a small slice of the system, and close to what residents saw last week too. The exception was Sep 17, when 15,061 customers were without power, about four times a typical morning, with the Carolina region leading the trouble. Outside that one morning, the numbers settled back down quickly, with Sep 14 as the quietest reading of the week.
For anyone weighing whether this week was rougher than last, the middle-of-the-road numbers say no: last week’s typical morning ran at 0.19%, close enough to this week’s spread that it’s the same story twice, with one sharp morning driving most of the difference. Planned maintenance was a minor factor throughout, accounting for just 1% of the customers out on average, meaning nearly all of the outages — including Sep 17’s spike — came from unplanned faults rather than scheduled work.
Morning by morning
| Morning (One reading at 6:00 AM AST from LUMA's outage portal) | Customers out (Customers LUMA reported without service at that moment) | Share (Share of all LUMA customers) |
|---|---|---|
| Sep 14 | 2,572 | 0.18% |
| Sep 15 | 2,840 | 0.19% |
| Sep 16 | 3,571 | 0.24% |
| Sep 17 | 15,061 | 1.03% |
| Sep 18 | 4,378 | 0.3% |
| Sep 19 | 6,483 | 0.44% |
| Sep 20 | 2,920 | 0.2% |
Live outages by town, updated continuously, are on the power tracker. This series keeps one reading from LUMA’s public outage portal every morning.
This is the first Grid Watch.