Infrastructure

Grid Watch: 7,944 Customers Out on Sep 24, a Quieter Week Either Side

Published Sep 28, 2026 · 787 Daily · Original analysis

On a typical morning this week about 841 of LUMA’s customers were without service at 6:00 AM — the middle reading of 7 mornings (Sep 21–Sep 27), out of about 1,468,223. One morning carried the week: Sep 24, when 7,944 customers were out — about 9 times a typical morning, led by the Bayamon region.

Most mornings this week, LUMA’s 6:00 AM readings showed a quiet grid: the middle reading came to about 841 customers without service, out of roughly 1,468,223 on the books. That calm was broken by a single morning, Sep 24, when 7,944 customers were out — about nine times a typical morning — with the Bayamon region leading the trouble. Outside that one spike, the rest of the week settled back down quickly, including the quietest morning, Sep 22, when only 497 customers were affected.

Measured as a share of all customers, a typical morning this week ran at 0.06%, and even the roughest morning topped out at 0.54%. Compared with a typical morning last week, this week came in 0.24 points better. For context, LUMA logged about 1% of the affected customers as planned outages rather than unplanned faults, meaning most of what showed up on the portal this week reflected unplanned trouble rather than scheduled maintenance.

Morning by morning

scattered elevated 0.0% 0.5% 1.0% 1.5% 2.0% Sep 21 Sep 22 Sep 23 Sep 24 Sep 25 Sep 26 Sep 27 last week 0.37% Sep 21, 0.04% out, 527 customersSep 22, 0.03% out, 497 customersSep 23, 0.07% out, 1,098 customersSep 24, 0.54% out, 7,944 customersSep 25, 0.06% out, 841 customersSep 26, 0.08% out, 1,206 customersSep 27, 0.05% out, 776 customers 0.05% 0.54% Sep 24
Customers without service at 6:00 AM, Sep 21–Sep 27, against LUMA's severity bands. One reading a morning, not the whole day. Source: LUMA Energy outage portal.
Source: LUMA Energy outage portal, one reading per morning, Sep 21–Sep 27.
MorningCustomers outShare
Sep 215270.04%
Sep 224970.03%
Sep 231,0980.07%
Sep 247,9440.54%
Sep 258410.06%
Sep 261,2060.08%
Sep 277760.05%

Live outages by town, updated continuously, are on the power tracker. This series keeps one reading from LUMA’s public outage portal every morning.

This is the 3rd Grid Watch (last week’s is here). Source: LUMA Energy outage portal, read at ~6:00 AM AST daily by 787 Daily.