Puerto Rico’s Senate recognized the San Juan Capestrano Hospital for excellence in clinical quality after the institution received the 2026 Press Ganey HX Guardian of Excellence Award in Quality, which reflects its performance during the previous year. The recognition was presented during an activity held at the hospital’s facilities in Río Piedras by the Senate Health Committee, chaired by Senator Juan Oscar Morales.
Press Ganey gives the award to health organizations whose results rank in the top 5% of performance on the indicators evaluated over a year. The criteria include clinical quality, safety, patient satisfaction, communication and the overall care experience. According to the institution, the recognition reflects the work of its employees and medical staff and its efforts to maintain mental health services centered on patients’ needs.
"In the field of mental health, quality goes beyond clinical indicators; it means building trust, offering hope and creating spaces where people feel heard, valued and accompanied," said Marta Rivera Plaza, the hospital’s principal executive. Morales highlighted the work of the institution’s professionals and the importance of offering mental health services with dignified and sensitive treatment.
The San Juan Capestrano Hospital was the only hospital institution in Puerto Rico to receive this distinction in 2026 for its performance during 2025, the organization reported.