LUMA Energy confirmed load shedding across Puerto Rico because of insufficient generation, reporting 31,111 customers without electricity at 4:40 PM on Tuesday, November 10. The company said on social media that there is not enough generation for LUMA to transmit and distribute power to homes and businesses according to customer demand. LUMA said the problem is the amount of energy available, not the network that transmits and distributes it.
It noted that generating companies, including Genera PR, Applied Energy Systems (AES), Ecoeléctrica and other cogenerators, are responsible for producing electricity, while LUMA handles transmission and distribution. LUMA said its teams continue communicating with the generators and closely monitor demand to manage the load shedding and ensure system stability. Of the 31,111 customers affected, 26,032 were outages not classified as planned improvements and 5,079 were affected by scheduled grid work.
Bayamón was the hardest-hit region with 23,558 customers (10.88 percent of its 216,496 customers), nearly three of every four affected islandwide; 23,372 of those were unplanned outages and 186 were scheduled work. Ponce had 3,846 customers without power, 3,827 of them tied to planned work. Caguas had 1,979, Carolina 919, Arecibo 426, Mayagüez 222 and San Juan 161.
At the time of the update, 97.88 percent of the 1,468,223 registered customers had service, and the remaining 2.12 percent did not.