Infrastructure

188,000 Customers Without Water in Metro Area as AAA Repair Falls Behind Schedule

Updated Jul 8, 2026 · via El Nuevo Día

About 188,000 customers served by the Sergio Cuevas filtration plant remain without potable water after one of seven repair jobs scheduled by the Puerto Rico Aqueduct and Sewer Authority (AAA) failed to finish on time. AAA Executive President Luis González Delgado told WKAQ-580 radio that the plant is offline because repairs to an outlet pipe leak, which he said had existed for years, are still incomplete.

He said crews now expect to finish the work Wednesday morning, after which the agency will begin restoring service as the plant returns to operational capacity. The Sergio Cuevas service area covers parts of Carolina, San Juan and Trujillo Alto, as well as portions of Canóvanas, Juncos and Gurabo.

González Delgado said other scheduled projects, including work at the Carraízo dam and network-level tasks like valve installations on distribution pipes, were completed on time, but the outlet pipe repair proved more complex than anticipated due to the confined space involved. He said the plant is ready to receive water from Carraízo once the leak repair is done, and that gravity-fed sectors, particularly parts of Carolina and Río Piedras, could begin seeing service restored within the first 24 hours after the plant resumes operations.